Privacy Policy
1. Overview
USP Property & Facility Solutions Inc (“USP,” “Company,” “we,” “our,” or “us”) is committed to maintaining the confidentiality, integrity, and security of personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in the course of delivering our property and facility management services and through our digital platforms.
2. Scope of Policy
This Privacy Policy applies to all clients, prospective customers, vendors, employees, and visitors who engage with USP through our website, communications, and services.
3. Information We Collect
We collect information necessary to effectively deliver our services and operate our business, including:
a. Personal Information
- Name, designation, and organization details
- Contact information (email address, phone number, mailing address)
- Identification details where required for contractual or compliance purposes
b. Operational and Service Data
- Property specifications and facility requirements
- Service agreements, maintenance records, and transaction details
c. Technical and Usage Data
- IP address, browser type, and device identifiers
- Website interaction data and usage patterns
4. Purpose of Data Processing
USP processes personal information for legitimate business purposes, including:
- Delivering property and facility management services
- Managing client relationships and contractual obligations
- Responding to inquiries and providing customer support
- Processing billing, payments, and administrative functions
- Enhancing service quality, operational efficiency, and user experience
- Complying with applicable legal, regulatory, and statutory requirements
5. Legal Basis for Processing
Where applicable, we rely on one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent, where explicitly obtained
6. Data Sharing and Disclosure
USP does not sell personal information. We may disclose information in a controlled and secure manner to:
- Authorized service providers, contractors, and business partners
- Regulatory authorities, law enforcement, or government bodies as required by law
- Professional advisors such as auditors, legal consultants, or financial institutions
All third parties are contractually obligated to maintain confidentiality and implement appropriate data protection measures.
7. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to ensure robust security, no system can guarantee absolute protection.
8. Cookies and Tracking Technologies
Our digital platforms may utilize cookies and similar technologies to enhance user experience, analyze website performance, and support business analytics. Users may manage or disable cookies through their browser settings, although this may impact certain functionalities.
9. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws, contractual obligations, or regulatory requirements.
10. Individual Rights
Subject to applicable laws, individuals may have the right to:
- Access and review their personal information
- Request correction or updating of inaccurate data
- Request deletion or restriction of processing
- Withdraw consent where processing is based on consent
Requests may be submitted through the contact details provided below.
11. Third-Party Websites
Our services may include links to third-party websites or platforms. USP is not responsible for the privacy practices or content of such external entities.